Terms of Service

Terms of Service

1. Introduction

Welcome to https://planyourgram.com/, your one-stop solution for boosting your social media presence. By accessing or using our website (the “Service”), you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree with these Terms, please do not use our Service.

We reserve the right to update or modify these Terms at any time, and any changes will be reflected on this page. It is your responsibility to review these Terms periodically.

2. Services Provided

Planyourgram.com offers social media promotion services, including the sale of followers, likes, views, and other engagement metrics (collectively, “Social Media Promotions”) for various platforms (e.g., Instagram, Facebook, YouTube, TikTok, Twitter, etc.). The services include but are not limited to:

  • Selling followers
  • Selling likes
  • Selling views
  • Selling comments, shares, and other forms of engagement

These services are designed to help users increase their social media metrics for personal, professional, or promotional purposes.

3. User Responsibilities

By using our services, you agree to:

  • Comply with Social Media Platform Terms: You are responsible for ensuring that the services you purchase comply with the terms and policies of the social media platforms you are using (e.g., Instagram, Facebook, etc.). We are not liable for any issues related to violations of platform terms or penalties from platforms.
  • Non-abusive Use: You will not use our services to engage in spammy, misleading, or harmful activities. Any activity deemed abusive, unethical, or harmful to others is prohibited.
  • Use of Real Accounts: The social media profiles where the followers, likes, or views are delivered must be real and active accounts. We do not support fake, bot, or inactive accounts.
  • Respect Privacy and Intellectual Property: You will not violate the intellectual property rights, privacy, or confidentiality of others.

4. Payment and Fees

  • Pricing: Prices for our services are clearly displayed on the website. All prices are in USD, and we may update them from time to time.
  • Payment: We accept payment via credit card, debit card,or other methods available on the site. By completing your payment, you confirm that you are the authorized user of the payment method and agree to pay the amount due.
  • Refund Policy: Due to the digital and instant nature of our services, we do not offer refunds once the service has been delivered. If you experience issues with the service delivery, you must contact us within 14 days to request a resolution. Refunds are only provided in exceptional cases, such as when services were not delivered as promised.

5. Delivery and Performance

  • Service Delivery: After your purchase, we will begin processing your order within 24 hours. The expected delivery time for each service is indicated on the product page. Please note that delivery times may vary based on platform restrictions, order size, and other factors.
  • Results: While we provide engagement metrics such as followers, likes, and views, the overall impact on your social media account is not guaranteed.
  • Subscription Renewal
     If your subscription is set to auto-renew, you can cancel it at any time before the renewal date. Once canceled, no charges will be applied for the next period, and you will continue to have access to the service for the remainder of the current period. You will not receive a refund for any previous payments.  Once the service has been fully delivered for the current subscription period, you will not be entitled to any refund for that period, 
  • Service Interruptions and Failures
     If there is any failure to deliver the service (e.g., if the promotion was not executed as agreed), you may be eligible for a refund or adjustment for the undelivered portion of the service. Please contact us within 14 days of the issue to request a resolution.

6. Right of Withdrawal

6.1 Right to Cancel

One-off Sale

For social media promotion services that will be delivered within 24 hours, the client has the right to withdraw or cancel service at any time before the start of the promotion. Due to the instant nature of the services we provide, you have no right to withdraw or cancel once the service has started.

Subscription Model

 You have the right to cancel your subscription to our social media promotion services  at any time during the 30-day subscription period. This is a non-contractual subscription, which means you are not bound to any long-term commitment, and you may withdraw from the service at any time.

6.2 Cancellation Before Service Commences

You may cancel the service at any time before the start of the promotion. To do so, please notify us via email or Livechat. Cancellations must be made before the promotional activity has started. Cancellation can be communicated via the following contact details:

Raptum Digital OÜ ( Registry Code – 16290477 )

Email : [email protected]

Phone:  +44 7865 079676

7. Termination of Service

We reserve the right to suspend or terminate your access to our service at our discretion if you violate these Terms or engage in any activities that we deem harmful to our platform or users. This includes, but is not limited to, fraudulent activities, spamming, or breaching the policies of social media platforms.

8. Privacy and Data Protection

Your privacy is important to us. By using our services, you agree to the collection, use, and storage of your personal data in accordance with our Privacy Policy. We take reasonable precautions to protect your personal information but cannot guarantee complete security.

9. Governing Law

Any disputes arising from or relating to these Terms or the use of this website shall be governed by the laws of England and Wales, and subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions about these Terms, please contact us at:

Email : [email protected]

Phone:  +44 7865 079676

 

Registered Office Address: United Kingdom

Raptum Digital Limited

Office 18541 182-184 High Street North 

East Ham,  London, United Kingdom, E6 2JA

Company Number 17164963

 

Registered Address:  Europe

Raptum Digital OÜ ( Registry Code – 16290477 )
Tartu mnt 67/1-13b
Kesklinna linnaosa
Tallinn
Harju maakond
10115

Acknowledgment

By using our website and purchasing our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.